AI operations for owner-led service businesses
Your business leaks moneywhere nobody is watching.
A lead texts at 9pm and waits until morning. A follow-up dies in somebody’s memory. A good customer quietly lapses. I install an autonomous AI layer that watches all of it, around the clock — on the tools you already use.
Built in Houston — proven in production across cleaning, commercial facilities, e-commerce & professional-services teams
Sound familiar?
You already paid for those leads.
The 9pm lead
Somebody finally decides to fix their problem, texts you after dinner — and waits. By the time anyone replies in the morning, they’ve booked with whoever answered first. You paid real ad money for that text.
The follow-up that lived in your head
“I’ll circle back this week” — said while you were elbow-deep in actual work. There is no system holding that promise. It quietly expires, and so does the job.
You, at midnight, re-reading threads
The unpaid invoice, the unconfirmed crew, the complaint buried in a text thread. The only safety net in the whole operation is you, checking your phone after everyone else went to bed.
None of it shows up on a report. It just shows up as a slower year — and a more tired you. We know these leaks cold — Modus was forged inside real operating companies that paid for every one of them — then built the layer that closes them, and deployed it across businesses just like yours. That’s what gets installed in yours.
Deployed across
Residential cleaning · Commercial facilities · E-commerce · Professional services
Battle-tested inside our own operating companies — across home services, commercial facilities, and e-commerce — before a single line ships to a client.
Speaks your stack
11
autonomous systems in production
4
industries deployed across
40+
owner hours given back per week
<60s
lead response, day or night
What gets installed
Every leak, watched.
Every lead answered in seconds
A personal text within seconds of any inquiry — 2am included — then follow-up that never forgets, until they book or opt out.
Nothing falls through the cracks
Every contact and conversation swept every two hours. You get the 3–10 things a day that genuinely need an owner; the rest gets handled or closed.
Lapsed customers come back
A daily scan of your whole book of business — who’s going cold, who’s overdue, who deserves a personal touch — with re-engagement that runs inside your guardrails.
Your money, watched weekly
Accounting, payments, and job data cross-referenced into a Monday brief: what changed, what’s drifting, what to look at — before it becomes a bad quarter.
Your ad spend, policed daily
An automated audit of your ad account every day, scored and explained in plain language — not platform jargon.
It even polices your CRM
It caught a drip campaign firing 42 seconds after a lead raised a price objection — making the thread look handled. Your existing automations get supervised too.
Your bench, always staffed
A workforce engine that tracks every contractor, scores reliability from real history, re-warms the dormant, and hands you a staffing number each week — so growth never outruns the people to deliver it.
Cold outbound that actually lands
A prospecting engine with a deliverability layer — list-building, verification, inbox warm-up, and send pacing — so outreach hits the inbox instead of spam, and the replies route to a human.
A copilot on your sales calls
Live pricing and objection cues during the call, and a written summary after — so the right number and the right answer are never the thing you remember an hour too late.
How we work together
Four steps. No mystery.
Every engagement runs the same arc — and after every step you keep everything, whether or not there’s a next step.
The audit
Find the leaks.
A half-day inside your operation — you, plus the people doing the work. I map how leads, jobs, and dollars actually flow through your business, and where they fall through. Free, and honestly scoped: if nothing is worth building, you’ll hear exactly that.
You keepA ranked map of what’s leaking and what it costs you — yours to keep.
The roadmap
Decide with numbers, not vibes.
The findings become a build plan: what to fix first, what it saves, what it costs — fixed scope, ranked by payoff versus effort, designed so the first build pays for the second. You see the math before you spend a dollar.
You keepA fixed-scope plan you could hand to any builder — including not me.
The build
Working in weeks, on your tools.
The systems get built on the CRM, phones, and books you already run — no migrations, no new platform to learn. Your team gets trained on the handful of things that change, and it ships working, not “in pilot.”
You keepA live system processing real work — documented, and owned by you.
The warranty
It keeps earning after I leave.
Nothing here is handed off and abandoned. The systems are monitored, tuned, and report what they did — to you and to me. When something drifts, it gets caught before you feel it, and the system gets sharper every month it runs.
You keepA standing report of what it handled, caught, and saved.
Case studies
Real companies. Real logs.
Who this is for
Built for businesses that run on jobs, not dashboards.
Cleaning & home services
Quote follow-ups that expire, day-of no-shows, recurring clients who quietly lapse.
HVAC, plumbing & electrical
The 9pm emergency call that books with whoever answers first.
Construction & design-build
Estimates, RFIs, and submittals aging in inboxes while the field waits on answers.
Clinics, med spas & pet care
No-shows, recall lists nobody works, reviews nobody asks for.
Auto services & motorsports
Deep catalogs, slow quotes, customers lost between visits.
Property management
Work orders, vendor chasing, and owner reporting eating your week.
Real estate teams
Speed-to-lead on every inquiry, nurture that outlasts the open house, and a database that never goes cold.
Agencies & marketing shops
The same engine, white-labeled as your premium back office — client onboarding, reporting, and retention that runs itself.
Professional & B2B services
Proposals that don’t stall, intake that doesn’t leak, and receivables that don’t age in a thread nobody re-reads.
Different trades, same four leaks: leads, follow-up, day-of risk, receivables. If your week looks like this, the audit will find money.
“When you can’t buy volume, you can’t afford leaks.”
The operating conviction behind every build
Owner-led. Stretched thin. Data in five places. That’s who this is for.
Half a day of your team’s time. A ranked map of where your money leaks. Yours to keep, build or no build.